1 Year Warranty
Eleca warranties all products to be free from manufacturing defects to the original purchaser during the warranty period.
If at any time the product develops a manufacturing defect during the warranty period, Eleca will repair or replace the product as it deems appropriate. In the event of a repair, Eleca reserves the right to substitute materials or products of equal quality if the original materials or products are no longer available.
Eleca cannot determine the status of a warranty claim until the item is received and evaluated by the Eleca team of repair techs. Transportation costs are not covered by Warranty.
Eleca warranties cover both the cost of labor and materials on any repair determined to be needed because of manufacturing defects. Any product determined to be unwarrantable, either because of being outside the warranty period or having an unwarrantable issue, will be returned to the owner..
Eleca warranties cover both the cost of labor and materials on any repair determined to be needed because of manufacturing defects. Any product determined to be unwarrantable, either because of being outside the warranty period or having an unwarrantable issue, will be returned to the owner.
Eleca Warranties do not cover:
1. Any product that has been altered or modified in any way.
2. Any product that does not have the original proof or purchase.
3. Any product that has been damaged due to misuse, negligence, accident or improper operation.
4. Subjective issues, such as tonal characteristics.
5. Any product that has been subjected to extremes of humidity and/or temperature.
6. Damage to finishes or cracks, splitting, or warpage of wood due to changes in temperature or humidity, exposure to or contact with sun, fire, moisture, body salts and acids of perspiration.
If at any time the product develops a manufacturing defect during the warranty period, Eleca will repair or replace the product as it deems appropriate. In the event of a repair, Eleca reserves the right to substitute materials or products of equal quality if the original materials or products are no longer available.
Eleca cannot determine the status of a warranty claim until the item is received and evaluated by the Eleca team of repair techs. Transportation costs are not covered by Warranty.
Eleca warranties cover both the cost of labor and materials on any repair determined to be needed because of manufacturing defects. Any product determined to be unwarrantable, either because of being outside the warranty period or having an unwarrantable issue, will be returned to the owner..
Eleca warranties cover both the cost of labor and materials on any repair determined to be needed because of manufacturing defects. Any product determined to be unwarrantable, either because of being outside the warranty period or having an unwarrantable issue, will be returned to the owner.
Eleca Warranties do not cover:
1. Any product that has been altered or modified in any way.
2. Any product that does not have the original proof or purchase.
3. Any product that has been damaged due to misuse, negligence, accident or improper operation.
4. Subjective issues, such as tonal characteristics.
5. Any product that has been subjected to extremes of humidity and/or temperature.
6. Damage to finishes or cracks, splitting, or warpage of wood due to changes in temperature or humidity, exposure to or contact with sun, fire, moisture, body salts and acids of perspiration.